Question 1

Is there an office on sight?

Accepted Answer

No, there is not an office onsite, but you can call (276) 623-3222 for assistance during the hours of 8:00 am - 5:00 pm, Monday through Friday and someone will assist you.

Question 2

How soon can I move in and how often can I access my unit?

Accepted Answer

You will be able to move in once you complete the lease/contract agreement and pay your deposit. You will then be given two access codes; one for the gated entrance and one of your choosing for your unit (we will have administrative access), then you can move right in! When you receive your codes you will have access to your unit 24/7.

Question 3

Do you have water and electricity?

Accepted Answer

Water is available in 2 locations for filling fresh water tanks. Each unit will have a 20 amp receptacle, which can be used for an additional fee. Heating units will not be allowed.

Question 4

How about insurance?

Accepted Answer

You are encouraged to have renter's insurance, as we are not liable for damage to contents stored in each unit.    .

Question 5

What size are the roll-up doors?

Accepted Answer

All doors are 12 ft. wide x 14 ft. tall. Wide enough to make backing in easier, and tall enough to fit the tallest 5th wheel campers and motorhomes.

Question 6

How tall are the ceilings?

Accepted Answer

The ceiling height is 16 ft. tall in all units.

Question 7

Are heating units allowed?

Accepted Answer

Heating units are not allowed. We highly recommend winterizing your vehicle during cold weather.

Question 8

Do you require a lease agreement?

Accepted Answer

Yes. A lease agreement will be sent via Docusign to your email for your review and signature. We lease month to month, but also offer a discount if paying for a full year in advance.

Question 9

Do you require a deposit?

Accepted Answer

Yes. A deposit of 1 month's rent is required which is refundable upon termination of the lease.

Question 10

What type of security do you have?

Accepted Answer

Completely fenced with coded gate access. Multi-camera video surveillance. Coded locks on each unit. Security lighting.

Question 11

Do you have climate controlled units?

Accepted Answer

The units are not climate controlled at this time, but are constructed with special materials to prevent issues with condensation.